#49: 5D Handyman (Part 2)

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About this episode

This week on the podcast, we sit down for the second part with Daniel from 5D Handyman We talk about the importance of giving time to things, building relationships, commercial work, and more!

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Episode Summary & Key Takeaways

🌟5D Handyman Part 2: Unlocking the Potential of Commercial Handyman Services

For anyone diving into the handyman business, understanding the balance between residential and commercial clients can be a game-changer. This article explores the insights shared by industry professionals about growing a thriving handyman business, focusing especially on the commercial side of things. Whether you’re just starting out or looking to expand your client base, this guide offers practical advice, mindset shifts, and proven strategies to help you succeed in a competitive market.

🔧 Why Commercial Clients Are a Game-Changer

One of the key takeaways is that commercial clients often provide a more consistent stream of work compared to residential clients, especially during economic slowdowns. Unlike residential properties, commercial buildings need ongoing maintenance to keep businesses running smoothly. Think about it—every business, from a tattoo parlor to a McDonald’s, requires a handyman to fix things, maintain facilities, and handle repairs.

Targeting these clients proactively rather than waiting for calls is the secret to success. Creating a tailored approach for commercial clients can set your handyman business apart. For example, assembling a high-class folder containing your W-9, certificate of insurance, and service offerings shows professionalism and builds trust.

Moreover, implementing a dedicated role such as a Business Development Specialist who visits commercial clients regularly, delivers folders, and follows up monthly can significantly increase your chances of landing repeat business. Small gestures like bringing flowers on Valentine’s Day or consistent check-ins communicate that you care and are ready to work

đŸ’Œ Pricing Strategies: Hourly vs. Flat Rates

Pricing can vary significantly between residential and commercial clients. Residential customers often resist hourly rates because they watch the clock closely. For this reason, charging by the job is usually more effective residentially.

Conversely, commercial clients understand the value of time and are more comfortable with hourly or daily rates. For example, a handyman might charge $1,400 for an eight-hour day at a commercial site, which is more profitable than piecing together multiple smaller jobs scattered across town.

Knowing your costs, overhead, and desired profit margins is essential. For instance, one handyman’s target hourly rate was $120, which accounted for expenses like travel, materials, and administrative costs.

🔌 Profitable Commercial Jobs to Focus On

Some handyman services are more profitable and frequent in commercial settings. Here are a few examples:

  • Toilet repairs and wax ring replacements: Simple, repeatable jobs that every commercial property needs.
  • Electrical work: Tasks like rewiring light fixtures for direct wire LED bulbs are in demand and offer higher margins.
  • Routine maintenance: Replacing lights, fixing faucets, and other small repairs that keep commercial facilities running smoothly.

Specialty skills such as electrical work can set you apart and allow you to charge premium rates. For example, switching clients from fluorescent tube ballasts to direct wire LED fixtures not only saves them money but also creates a steady stream of work.

đŸ€ Building Relationships and Following Up

Developing strong client relationships is fundamental. Always end conversations or meetings by asking if you can follow up in a month or two. This keeps the door open for future business and makes subsequent contacts less awkward.

Whether you’re giving an estimate or cold calling, a polite follow-up strategy ensures you remain on the client’s radar. Since many clients hesitate to say “no” outright, offering to check back later gives them space while keeping you in contention.

🌟 Mindset and Vision for Long-Term Success

Success in the handyman business isn’t just about making money—it’s about embracing your unique gifts and serving people. One handyman shared his vision of not only growing his business but also creating a trade school to help others enter the trades with hands-on training and apprenticeships.

This mindset of abundance and community building drives long-term motivation and fulfillment. It’s important to dream big and think beyond immediate profits. Remember, every business owner faces challenges and setbacks, but persistence, faith, and a clear vision pave the way forward.

As one of the speakers said, “If you’re not willing to lose some, you’re never gonna win some.” Taking risks, learning from mistakes, and continually improving your approach are all part of building a thriving handyman business.

✅ Final Thoughts and Encouragement

Starting and growing a handyman business, particularly in the commercial sector, requires a balance of strategic planning, relationship-building, and mindset. Focus on building a solid foundation with residential clients while steadily expanding into commercial accounts for recurring revenue.

Know your numbers, price your services fairly, and be persistent in your outreach. Use technology to your advantage, and always seek to improve your systems and processes. Most importantly, keep your vision clear and your passion alive.

Whether you’re motivated by financial success, the desire to serve your community, or both, the handyman industry offers immense potential. With patience, dedication, and smart marketing, you can build a thriving business that supports you and your clients for years to come.

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